NZCS Test Professionals Network (Auckland) presents:

Optimal Usability - Shailesh Manga

Optimal Usability provides consultancy services to help evaluate and improve the usability of products, services, environments and interactions.

Using scientifically rigorous processes grounded in psychology to help organisations simplify their interfaces, making them more intuitive and easier to use.

Their job is to find out what customers find confusing or frustrating, and then provide solutions. The result encourages and enables earlier adoption and higher productivity through increased usage, improved user satisfaction, and enhanced brand image.

About The Speaker

Shailesh has a passion for tackling complex problems (no doubt from his background as a physicist). He is skilled at helping organisations structure themselves and execute on projects to deliver world-class customer experiences. Shailesh's role as a Director of Optimal Usability connects him to many international usability and customer experience professionals. This broad knowledge allows Shailesh to challenge and extend New Zealand clients in the area of customer experience at both a strategic and project level.

Shailesh's recent activities have included spending 4 months in the US working with another User Experience firm, speaking at conferences, helping clients develop strategies that are customer focused, building up UX teams and incorporating service design into organisations. He also struggles to leave projects alone and most recently enjoyed working on the customer testing phases of the Air New Zealand Sky Couch project.

Event schedule

5:00pm to 5:30pm - Registration & Networking
5:30pm to 6:30pm - Speaker (including Q&A session)
6:30pm to 7:00pm - Networking & close out

NZCS members and non-members welcome

Cash bar available

Registration Details:

You can register for this event via Credit Card online now by using the link below, or alternatively call 0800 252 255 with your Credit Card details. Payment can also be made at the door. Receipts will be given.

NZCS Corporate Partners and approved organisations can opt to pay by invoice by calling 0800 252 255 or emailing attendee and business details through to registrations@nzcs.org.nz. Credit criteria and other conditions apply.

Please note seats at this location are very limited